Chick-fil-A Beats Out In-N-Out as America’s Favorite Fast Food Chain
Move over In-N-Out, Chick-fil-A has been crowned America's most favorite fast food restaurant! Turns out hearing "My Pleasure" can go really far. According to Marketforce's annual customer satisfaction survey chicken is king, or should we say, queen!
7,600 consumers are surveyed about their level of satisfaction when it comes to their last visit to a fast-food chain. Chick-fil-A ranked first for "staff friendliness, healthy options, speed of service and value spent". Chick-Fil-A also flew past everyone when it came to their loyalty index score of 79%. Not going to lie, I have never walked away unsatisfied from a Chick-Fil-A.
In-N-Out is still at the top when it comes to the best burger. I mean, that's not up for debate. Five Guys came in second scoring 68% and Culver's was close behind at 67%. Sorry Whataburger, your score of 58% is not even close!
What is your favorite fast-food chain? Tell us in the comments below.